{"id":1989,"date":"2013-04-18T21:11:59","date_gmt":"2013-04-18T21:11:59","guid":{"rendered":"https:\/\/wordpress-test.ces.com.uy\/web\/index.php\/nuevo-curso-gestion-de-incidentes\/"},"modified":"2013-04-18T21:11:59","modified_gmt":"2013-04-18T21:11:59","slug":"nuevo-curso-gestion-de-incidentes","status":"publish","type":"post","link":"https:\/\/wordpress-test.ces.com.uy\/?p=1989","title":{"rendered":"Nuevo curso: Gesti\u00f3n de incidentes"},"content":{"rendered":"<p><span style=\"font-size: small;\">La gesti\u00f3n de incidentes es fundamental para el \u00e9xito de un proyecto de software.<\/span><\/p>\n<p>Incidentes que se pierden cuando las resoluciones no se dan de inmediato, definir las prioridades de los mismos, \u00bfcu\u00e1l es la importancia de clasificarlos adecuadamente? o \u00bfqu\u00e9 tipo de informaci\u00f3n puede obtenerse de los incidentes reportados? son algunas de las dificultades que se generan en las organizaciones.<\/p>\n<p>Los incidentes fluyen entre los distintos actores. C\u00f3mo se reportan y c\u00f3mo se resuelven podr\u00e1 ocasionar o ahorrar muchos problemas. El an\u00e1lisis de los incidentes aporta informaci\u00f3n de valor para los distintos actores involucrados en el proyecto. Se discutir\u00e1 y determinar\u00e1 qu\u00e9 informaci\u00f3n ser\u00e1 \u00fatil a gerentes, desarrolladores y testers para poder cumplir con sus tareas.<\/p>\n<p>Buscando la respuesta a las inc\u00f3gnitas planteadas y los conflictos que puedan generarse,\u00a0 el Centro de Ensayos de Software presenta el curso de Gesti\u00f3n de Incidentes, con una duraci\u00f3n total de 4 horas en forma presencial, donde se profundizar\u00e1 en los conceptos y organizaci\u00f3n para la gesti\u00f3n de incidentes, permitiendo establecer procesos posibles de evaluar, medir y mejorar.<\/p>\n<p>Para conocer m\u00e1s\u00a0<span style=\"font-size: x-small;\"><a href=\"index.php\/servicios\/capacitacion\/cursos\/200-gestion-de-incidentes\" style=\"color: #1155cc;\">click aqu\u00ed<\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p><span style=\"font-size: small;\">La gesti\u00f3n de incidentes es fundamental para el \u00e9xito de un proyecto de software.<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false},"categories":[22],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Nuevo curso: Gesti\u00f3n de incidentes &ndash; 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